Frequently Asked Questions

Everything you need to know about your CraftNest experience.

What is the typical shipping time for orders?

Most orders are processed within 1-3 business days. Depending on your location, standard shipping usually takes 5-7 business days to arrive.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to be eligible for a full refund.

Are the products handmade?

CraftNest curates a mix of artisanal handmade goods and high-quality manufactured items. Please check the individual product descriptions for specific craftsmanship details.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.

How can I track my package?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.

Do you offer international shipping?

Yes, CraftNest currently ships to over 20 countries. International shipping rates and delivery times vary based on the destination and will be calculated at checkout.